I am finally writing to thank you for an amazing service regarding our recent worktop order.
Being married to a carpenter means that wood is a very important thing in our house. Over time I have come to realise what my husband says is right & that you cannot beat the look & feel of real wood.
We had always wanted solid oak worktops when the time came to replace our existing kitchen. However neither my husband or I were keen on the small stave worktops so decided to hunt down someone who manufactured the full stave ones. My husband made phone call after phone call & to be honest nobody seemed to be able to answer our questions on their products & couldn't guarantee us a time frame or that it would be English or European oak. We had almost given up hope & then we found you guys
We cannot fault your service at all. You were able to answer all my husbands questions so we were confident that you knew what you were doing & you also offered a great time frame as well as promising we would get English or European oak.
We went ahead with our order & our worktops were manufactured in the 3 week time frame you had promised.
Upon delivery we couldn't get over how well they were packaged. Each top was within its own wooden framework packaging & was wrapped in plenty of cellophane.
Upon inspection it became apparent that they were exactly what we had hoped for-beautiful full stave solid oak worktops
I have recently finished oiling them with the Osmo top oil you recommended & they have come up beautifully. In fact we are so pleased with them that we don't even want to throw the off cuts away.
Well done to everyone at Good Timber they will be the pride of our kitchen & we wouldn't hesitate to use you again.
Once the whole kitchen is completed we will send you some photos.
Debbie & Chris
Being married to a carpenter means that wood is a very important thing in our house. Over time I have come to realise what my husband says is right & that you cannot beat the look & feel of real wood.
We had always wanted solid oak worktops when the time came to replace our existing kitchen. However neither my husband or I were keen on the small stave worktops so decided to hunt down someone who manufactured the full stave ones. My husband made phone call after phone call & to be honest nobody seemed to be able to answer our questions on their products & couldn't guarantee us a time frame or that it would be English or European oak. We had almost given up hope & then we found you guys
We cannot fault your service at all. You were able to answer all my husbands questions so we were confident that you knew what you were doing & you also offered a great time frame as well as promising we would get English or European oak.
We went ahead with our order & our worktops were manufactured in the 3 week time frame you had promised.
Upon delivery we couldn't get over how well they were packaged. Each top was within its own wooden framework packaging & was wrapped in plenty of cellophane.
Upon inspection it became apparent that they were exactly what we had hoped for-beautiful full stave solid oak worktops
I have recently finished oiling them with the Osmo top oil you recommended & they have come up beautifully. In fact we are so pleased with them that we don't even want to throw the off cuts away.
Well done to everyone at Good Timber they will be the pride of our kitchen & we wouldn't hesitate to use you again.
Once the whole kitchen is completed we will send you some photos.
Debbie & Chris
Comments
Post a Comment